FAQ常见问题
Questions, answered.常见问题,一次说清。
What does Northquill do?Northquill(北翎科技)是做什么的?+
We build the custom software, automation, and AI that businesses can't buy off-the-shelf — bilingual (English & Chinese), secure, and compliant. We don't sell tools; we solve the business problem and stay for the long run.我们为企业打造买不到的定制软件、自动化和 AI——中英双语、安全、合规。我们不卖工具,而是解决业务问题,并长期陪跑。
Do you work with Chinese-speaking businesses?你们服务说中文的企业吗?+
Yes — that's our focus. We deliver in Mandarin, Cantonese, and English, understand WeChat-based workflows, and explain compliance in your language. It's how we build, not a feature bolted on.是的,这正是我们的重点。我们用普通话、粤语和英文交付,懂微信工作流,用你的语言讲合规。这是我们做软件的方式,不是事后加的功能。
How much does a project cost?一个项目大概多少钱?+
Every project gets a fixed quote upfront — never hourly billing. The AI Opportunity Audit fee is fully credited toward your build. Contact us for a quote tailored to your business.每个项目都是事先给的固定报价,绝不按小时计费;AI 诊断费全额抵扣后续开发。联系我们,按你的生意具体报价。
Do I have to replace my current software?我必须换掉现在的软件吗?+
No. We integrate with the tools you already use — QuickBooks, Clio, your practice-management system, and more — and build only what's missing.不用。我们和你已经在用的工具对接——QuickBooks、Clio、你的管理系统等——只补上缺的那一块。
Is my business data safe?我的数据安全吗?+
Yes. We encrypt sensitive data, follow PIPEDA and PHIPA, and keep your data in Canada. We've already shipped systems that handle SINs and banking data, with a passed security review.安全。我们加密敏感数据、遵循 PIPEDA 与 PHIPA、数据留在加拿大。我们已经交付过处理 SIN 与银行信息的系统,并通过了安全审查。
What is an AI Opportunity Audit?什么是 AI 机会诊断?+
A fixed-price assessment: we study how your business runs and find where AI saves you the most time and money. The fee is fully credited toward your build.一个固定价的诊断:我们看你的生意怎么跑,找出 AI 最能帮你省时间省钱的地方。诊断费全额抵扣后续开发。
Is the 50% government training subsidy real? How do I get it?政府 50% 培训补贴是真的吗?怎么申请?+
Yes — Ontario's Future Ready workforce program cost-shares 50% of eligible training for businesses in manufacturing, construction, agri-food, and mining. Your business applies as the employer, and we help you prepare the application materials.是真的——安省 Future Ready 劳动力计划为制造、建筑、农食加工、矿业等符合条件行业分担 50% 培训费用。以雇主名义申请,我们协助你准备申请材料。
Where are you located?你们在哪?+
We're based in Markham, Ontario, and serve businesses across North America — in English and Chinese.我们位于安省万锦,服务整个北美的企业——中英文皆可。
把时间,还给生意本身。Give your time back to the business.
Email us — we reply within three business days.邮箱联系,通常三个工作日内回复。